Negative List Price Error Using Modifiers Assigned to Buckets (Doc ID 1640197.1)

Last updated on NOVEMBER 19, 2024

Applies to:

Symptoms

When attempting to manually enter a return order which has no reference to the original order,
the following error occurs on the sales order form.

The issue can be reproduced at will with the following steps:

1. Responsibility: System Administrator
2. Navigate to: Profiles > System
3. Query Profile "ONT: Negative Pricing "  and find it is set to "N"
4. Responsibility: Order Management Super User (or equivalent)
5. Navigate to: Orders, Returns > Sales Orders
6. Manually enter a return header  record
7. Click on the Line Items tab.
8. Enter an order line for item XYZ and quantity = 1

Cause

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