Claim Settlement Fetcher Gets Error: Invalid Workflow Role For Approver

(Doc ID 1640621.1)

Last updated on MARCH 10, 2017

Applies to:

Oracle Trade Management - Version 12.0.6 and later
Information in this document applies to any platform.


On : 12.0.6 version, Claim Settlement

Claim Settlement Fetcher gets Error: Invalid Workflow Role for Approver

9 Claims were processed from Trade Management to AP. Invoice was cancelled in AP and Claim Settlement Fetcher concurrent request was ran to to open the claim back up in Trade Management in order to make an update to the claim.
 Error is received in the Claim Settlement Fetcher program:

Claim Number : CLA2XXXXX
  Status : Failed.
  Error : Invalid Workflow Role for Approver

Why is this occurring ?


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