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Performance Issue on Quick Delinquency Status Determination Scoring (Doc ID 1640681.1)

Last updated on AUGUST 07, 2020

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When running the Quick Delinquency Status Determination scoring engine, it is running for several hours.

The following query is the problem SQL from the tkprof trace file:

SELECT DISTINCT CUST_ACCOUNT_ID
FROM AR_TRX_BAL_SUMMARY ARS, AR_SYSTEM_PARAMETERS ARP
WHERE ARS.REFERENCE_1 IS NULL
AND ARS.ORG_ID = ARP.ORG_ID
AND EXISTS (SELECT 1 FROM
    IEX_DELINQUENCIES_ALL IED WHERE IED.STATUS IN ('DELINQUENT',
    'PREDELINQUENT') AND ARS.CUST_ACCOUNT_ID = IED.CUST_ACCOUNT_ID AND
    ARS.ORG_ID = IED.ORG_ID)

Steps to Reproduce:
Responsibility: Collections Agent
Navigation
: Submit Request
Submit the Quick Delinquency Status Determination scoring engine.

Cause

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In this Document
Symptoms
Cause
Solution
References


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