Processed Elements Getting Purged When Changes are Made in the Enrollment Period
Last updated on MARCH 08, 2017
Applies to:Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.
After enrolling into a benefit plan via Self-Service, there was a deduction taken from the payroll prior to the end of the enrollment period for the life event in question.
On a later date, the user has de-nrolled from the plan which removes the elements previously picked up for the last payroll run.
This results in the element to be purged instead of end dated.
Is this the expected result and how can it be avoided.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms