iSupport: Bill To and Ship To Address Not Displayed In Contact Information Page
(Doc ID 1641735.1)
Last updated on FEBRUARY 06, 2022
Applies to:Oracle iSupport - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
In iSupport, the Contact information page does not display the Bill To and Ship To address fields during the Service Request creation process.
iSupport > SR Creation > Contact page
The problem occurs for iSupport Employee users.
Business users are able to see these addresses.
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