iSupport: Bill To and Ship To Address Not Displayed In Contact Information Page
(Doc ID 1641735.1)
Last updated on MARCH 08, 2017
Applies to:Oracle iSupport - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
In iSupport, the Contact information page does not display the Bill To and Ship To address fields during the Service Request creation process.
iSupport > SR Creation > Contact page
The problem occurred for iSupport Employee users.
Business users were able to see these addresses.
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In this Document
|This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.|