"Transmitter ID, Filer ID and Password do not populate on the document" Error When Attempting to Generate the AES_FILING Document (Doc ID 1642013.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Global Trade Management - Version 6.3.1 to 6.3.4 [Release 6.3]
Information in this document applies to any platform.

Symptoms


 When attempting to generate the AES_FILING Document, the following issue is seen.

 -- Issue
Transmitter ID, Filer ID and Password do not populate on the document

 -- Expected Behavior
That the Transmitter ID, Filer ID and Password would populate on the document

 -- Steps
 The issue can be reproduced at will with the following steps.

1. Navigated to Customs Management > Customs Shipment Management > Customs Shipment
2. Clicked Search for a customs shipment
3. Click Actions > Documents > Generate Documents
4. Document Type of AES_FILING then input the following:
Report Format -eText
Delivery Method - Display on Screen
5. Then click submit

Information is not populated

Cause

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