Customers Workbench: View Customer Error - Value MO For The Flexfield Segment State Does Not Exist In The Value Set HZ_US_STATE
(Doc ID 1642171.1)
Last updated on OCTOBER 13, 2022
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
After converting customers using Oracle Public APIs, users get the following error message for US customers when viewing a customer:
Value MO for the flexfield segment State does not exist in the value set HZ_US_STATES
The issue only happens for customers that are upgraded from 11i.
There are no issues for customers that are created in R12.
Steps to Reproduce:
Navigation: Customers > Customers
-Query for a customer
-Click n Account Details icon
-Click on the Details icon for the address.
-Under Account Site Address region, the error appears right below the State field.
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