My Oracle Support Banner

Cannot Do Mass Change In The Sales Order Due To Error (Doc ID 1642420.1)

Last updated on JUNE 13, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

When attempting to Do Mass Change In The Sales Order form, the following error occurs.

ERROR
-----------------------
The reason for this change is either not provided or invalid. (OBJECT=ORDER LINE)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select multiple lines.
2. Do Mass Change.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do mass change.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.