Cannot Do Mass Change In The Sales Order Due To Error

(Doc ID 1642420.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

When attempting to Do Mass Change In The Sales Order form, the following error occurs.

ERROR
-----------------------
The reason for this change is either not provided or invalid. (OBJECT=ORDER LINE)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select multiple lines.
2. Do Mass Change.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do mass change.

Cause

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