My Oracle Support Banner

Unable To "View PDF" For Complex Purchase Orders In Buyer's WorkCenter (Doc ID 1642470.1)

Last updated on AUGUST 11, 2022

Applies to:

Oracle Purchasing - Version 12.2.2 and later
Information in this document applies to any platform.


On : 12.2.2 version, Purchase Order

Unable to "View PDF" for Purchase Orders in Buyer's WorkCenter

In Buyer's WorkCenter, when clicked on the "View PDF" option for Purchase Orders, the following error is returned :

    Problem: The system could not generate the PDF document.
    Reason: The system detected an error in the following code/object.
    Code: XML
    Object: PO
    Action: Please contact the system administrator and try again.
Checked with the Note ID: 1520871.1 ("How to Diagnose and Resolve the ‘System failed to generate the PDF’ or 'PDF Document Generation Failure' errors in Procurement "), and all the setups look correct

The issue occurs for complex POs.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.