Field Service Wireless: Follow Up Task Not Defaulting Task Owner
(Doc ID 1642634.1)
Last updated on NOVEMBER 25, 2020
Applies to:Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Wireless/WAP
The owner of the Follow Up task created from Field Service Wireless application is defaulted to the original task assignee, instead of the original task owner.
The issue can be reproduced at will with the following steps:
1. Field Service Wireless>Open Task>Action>Follow up Task
2. Create task, the task owner is the original task assignee, not the original task owner.
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