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Field Service Wireless: Follow Up Task Not Defaulting Task Owner (Doc ID 1642634.1)

Last updated on NOVEMBER 25, 2020

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Wireless/WAP

ACTUAL BEHAVIOR
---------------
The owner of the Follow Up task created from Field Service Wireless application is defaulted to the original task assignee, instead of the original task owner.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Field Service Wireless>Open Task>Action>Follow up Task
2. Create task, the task owner is the original task assignee, not the original task owner.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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