Unable To Select Non-primary Email Id Of Customer On Sales Order

(Doc ID 1642655.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Transaction Entry

Unable to select non-primary email address while entering sales order header

Expect email address LOV to show all email addresses (not only the primary)

The issue can be reproduced at will with the following steps:
1. login as order management responsibility
2. open sales order form
3. enter order header
enter customer name
select email address LOV


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