Error: The Word ML data is not a well-formed xml document, When Importing Clauses From MS Word Document (Doc ID 1642684.1)

Last updated on APRIL 12, 2018

Applies to:

Symptoms

When creating a clause from a MS Word document the following error occurs.

ERROR
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The Word ML data is not a well-formed xml document. Please reimport the Clause again.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Word Document with simple text and save it using 2003 XML Format
2. (R) Contract Terms Library Administrator
3. (N) Contracts --> Contract Terms Library --> Clauses
4. Create Clause
5. Enter all the required header information and click on Import button to import the clause text from the MS Word document created in step 1.
6. Click on Apply and the error message appears.

Cause