Last updated on MAY 15, 2016
Applies to:Oracle Product Hub - Version 12.2.3 and later
Information in this document applies to any platform.
Customer is using the EGO_ITEM_PUB.PROCESS_ITEM_PHASE_AND_STATUS API to update the item status. They use the fnd_global.apps_initialize before calling the API with item author as user and it is failing for few users randomly.
Found EGO_ITEM_PUB.has_role_on_item procedure that there is a dynamic query built based on user privileges and assigning it to a variable and its causing an exception due to insufficient length.
It is failing without error message.
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