Receipt Workbench Issue: Lockbox Submission Changes Post Partial Amount as Unapplied to Reject Entire Receipt (Doc ID 1642774.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to submit Lockbox validation step, the system changes the option
Post Partial Amount as Unapplied to Reject Entire Receipt.

STEPS TO REPRODUCE:

  1. Using your receivables responsibility, Navigate to Interfaces > Lockbox
  2. Check the checkbox for Validation
  3. Enter the required data
  4. For Invalid Transaction Handling, choose Post Partial Amount as Unapplied
  5. Click on Submit
  6. The screen now changes Invalid Transaction Handling from Post Partial Amount as Unapplied
    to Reject Entire Receipt
  7. Results in the output show Lockbox not creating receipt as unapplied when customer identified.



Changes

 <Patch 16390497> has been applied.
ARXLBSUB.fmb 120.19.12010000.6

Cause

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