Unable To See Vendor Site In Supplier Address Book (Doc ID 1642983.1)

Last updated on JULY 10, 2015

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Supplier Admin Issues

ACTUAL BEHAVIOR
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Unable to see vendor site in supplier address book .We have two sites for a vendor, and we wanted to inactive or delete one of the site. But we can see only one site in supplier address book, so please help us immediately as we need to remove the unwanted site for the supplier.

EXPECTED BEHAVIOR
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Expected that the all the supplier sites should be shown in the address book.

STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: I-supplier Portal.
2. Navigate to suppliers: Quick Update.
3. One can see two sites for the supplier “XXXXX”
4. One can see two sites for the supplier, when we query in invoice workbench
5. we need to inactive or delete “XXXXX” site, but can see only one site in address book tab.


Cause

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