Service Contracts : Set-up or changing Billing Type User receives Looping Error Message
(Doc ID 1643157.1)
Last updated on FEBRUARY 03, 2019
Oracle Service Contracts - Version 12.1.3 and later Information in this document applies to any platform.
On : 12.1.3 version, Entitlements & Coverages
When attempting to Navigate away from cleared billing type on standard coverage template the following error occurs.
ERROR ----------------------- FRM-40202: Field must be entered
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Open Standard Coverage Template 2. Navigate to Billing type tab 3. Click space bar which removes the existing Billing type record where cursor is currently resting (field is required) 4 Without entering information in required (now blank billing type field) Attempt to access a different billing type (click into existing billing type) 5. Receive error - which loops - application does not allow user select a value for the required field, error message continues to display No other action can be taken
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