ORA-20001: OTA_13667_WEB_STATUS_NOT SEEDE:" Error For "Learner Cancel Enrollment WF Activity (Doc ID 1643200.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On Applications 12.1.5
When attempting to reject canceled enrollment, the following error occurs.

-- Error
 ORA-20001: OTA_13667_WEB_STATUS_NOT SEEDE:
Wf_Engine_Util.Function_Call(OTA_LEARNER_ENROLL_REVIEW_SS.CANCEL_ENROLLMENT,HRSSA,239421,398140,RUN)
 
 -- Steps
The issue can be reproduced at will with the following steps.
1. Your enrollment status types. The Cancelled Type is defined , but it is not defaulted. Set Enrollment Status: 'Manager Cancelled' Default to YES ( Setup > Enrollment Statuses).
2. Login as employee and enroll the class.
3. Then, cancel the class.
4. Login as manager and reject the approval or return for correction .
5. Login as Sysadmin and find error notification with "OTA_13667_WEB_STATUS_NOT_SEEDE" error.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms