WF Mailer Deactivates Frequently due to HTTP-500 Error

(Doc ID 1643224.1)

Last updated on NOVEMBER 09, 2016

Applies to:

Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.


 WorkFlow Mailer is periodically stopping, it seem like every 24 hours. The status at this time is System Deactivated.

The log file has the following error:
[Mar 4, 2014 7:44:10 AM EST]:1.....HTTP Request error when performing {Getting the response code for URL{http://<ServerName+Domain>:8000/OA_HTML/OA.jsp?page=/oracle/apps/fnd/wf/worklist/webui/NotifMailerPG&WFRegion=NtfDetail&NtfId=493697&dbc=prd1&OARF=email&language_code=US&nlsCalendar=GREGORIAN&oas=lUwnYV5w_sgHlLe_sV4H2g..} FILE {/OA_HTML/OA.jsp?page=/oracle/apps/fnd/wf/worklist/webui/NotifMailerPG&WFRegion=NtfDetail&NtfId=493697&dbc=prd1&OARF=email&language_code=US&nlsCalendar=GREGORIAN&oas=lUwnYV5w_sgHlLe_sV4H2g..}} Response Details {Headers {Content-Type=text/html; charset=ISO-8859-1}{Connection=close}{Date=Tue, 04 Mar 2014 12:44:10 GMT}{Content-Location=http://<ServerName+Domain>:8000/OA_HTML/OAErrorPage.jsp}

Response Code {500} Reason Line{Internal Server Error}}


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