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Does The Support Application Value Defined In Resource Groups Have Any Impact To The Obsolete Support Application? (Doc ID 1643286.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Teleservice - Version 12.0.6 and later
Information in this document applies to any platform.

Goal

Are there any issues related to the use of the Support application listed in the Used in tab of the Define Groups form?

NOTE: In the images below and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

 

 

Solution

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In this Document
Goal
Solution


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