How To Configure Contact Center to Perform an Automatic Refresh of the Service Request tab?
(Doc ID 1643426.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Customer Care - Version 188.8.131.52 and later
Oracle Teleservice - Version 184.108.40.206 and later
Information in this document applies to any platform.
The purpose of this document is to explain how to configure Contact Center to perform an automatic refresh of the Service Request tab.
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