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Customers Workbench: Some Users Find Collectors are Missing in Customer Address Profiles after R12 Upgrade (Doc ID 1643623.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 12.1.3.4 and later
Information in this document applies to any platform.

Symptoms

After upgrading from 11i to R12, some users query the same customer and find the Collector is not shown in the customer address profiles.
Other users show this information, for the same customers.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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