PPR is "Canceled Payment" BUT the Invoice Stuck in "Selected for Payment" (Doc ID 1643648.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
PPR cancelled however still invoice stamped as 'Selected for Payment'
Query the PPR in Payment Manager, PPR Status = Cancelled Payment.



Doc ID 874862.1 cannot resolve the issue.
GDF diagnostics get the below:


EXPECTED BEHAVIOR
-----------------------
Once PPR Cancelled / Terminated, Invoice should be available for payment

Cause

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