Duplication Of Checks Printed In AP
(Doc ID 1643802.1)
Last updated on OCTOBER 01, 2023
Applies to:
Pasta - Version 11.5.10.0 to 12.1.3 [Release 11.5 to 12.1]Information in this document applies to any platform.
Symptoms
On Oracle Applications 11.5.10.2 version:
Actual Behavior
Getting duplicate check prints in payment batch runs.
The condition seems to occur randomly.
This condition seems to have started occurring for the first time over the last two weeks.
Expected Behavior
Check sheets should never be printed in duplicate.
The issue can be reproduced at will with the following steps:
1. Have validated that there is not a user execution issue.
2. The user generates a payment batch and follows the standard batch processing steps to print the checks.
3. The format output file that gets sent to the check printer actually has no duplicates.
4. When inspecting the printed check sheets, duplicates are seen for some checks.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |