Running "Contract status change by Range" The Contracts Are Still Active After End Date In Install Base or Service Contracts.

(Doc ID 1644205.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Service Contracts - Version 11.5.10.2 and later
Oracle Installed Base - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Find that After running "Contract status change by Range" from Service Contracts, on the day the contract terminates,


Actual Behavior

The Contracts are still showing active even after the end date in Install base.

Open an instance, and the Contract status still shows active while the end date is already reached (end date is visible on same line),


Expected behavior

The contract status should update according with End date fro contracts.

Cause

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