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Running "Contract status change by Range" The Contracts Are Still Active After End Date In Install Base or Service Contracts. (Doc ID 1644205.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Installed Base - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Service Contracts - Version and later
Information in this document applies to any platform.


Find that After running "Contract status change by Range" from Service Contracts, on the day the contract terminates,

Actual Behavior

The Contracts are still showing active even after the end date in Install base.

Open an instance, and the Contract status still shows active while the end date is already reached (end date is visible on same line),


Expected behavior

The contract status should update according with End date fro contracts.




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