R12: SLA Supporting Reference Balances Page Returns Internal Server Error (Doc ID 1644434.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Project Foundation - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When executing the following steps the end user is encountering an Internal Server Error in the SLA Supporting Reference Balances Page:

1. Use Oracle Projects responsibility with access to Subledger Accounting pages.
2. Navigate to Accounting -> Subledger Accounting -> Supporting Reference Balances
3. Search as follows:

Ledger = US-USD-FEDERAL
Supporting Reference = ABC Project Number
Account = 10006-10033-50110010-00000-0000-000000
Project Number = ABC
Period From = AUG-13
Period To = AUG-13

4. Click on Go button
5. After five minutes, user gets Internal Server Error message.

Cause

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