Troubleshooting Offer Notifications in iRecruitment (Doc ID 1644619.1)

Last updated on JULY 22, 2024

Applies to:

Oracle iRecruitment - Version 12.0.0 and later
Information in this document applies to any platform.

Purpose

This note can be used to troubleshoot issues with Offer Notifications in iRecruitment.

Troubleshooting Steps

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In this Document

Troubleshooting Steps

1. Is iRecruitment installed

2. Has the business event 'oracle.apps.per.irc.api.offer_status_history.create_offer_status_history' been successfully loaded to the database

3. Is the business event 'oracle.apps.per.irc.api.offer_status_history.create_offer_status_history' enabled

4. Are the subscriptions for 'oracle.apps.per.irc.api.offer_status_history.create_offer_status_history' business event enabled

5. Are the event and subscription set to licensed

6. Is the seeded transaction type used for offers

7. Are the transactions getting processed

8. Are the notifications getting auto closed

9. Are all Workflow Service Components up and running

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