My Oracle Support Banner

MSU WO Advanced Search Error (Doc ID 1644948.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to Search work orders using the Advanced Search and Including 'Asset Children' = Yes and 'Asset Area', the following error occurs.

ERROR
-----------------------
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.


STEPS
-----------------------
1. Navigate: Maintenance Super User > Work Order Tab > Advanced Search >
2. Select ‘Include Asset Children’ = Yes
3. Add ‘Asset Area’ and select an area
4. Go

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.