Login Page Loops Back to Login Page Immediately After Entering Username/Password - Password Field Blanks
(Doc ID 1644969.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle E-Business Suite Technology Stack - Version 12.2.3 and laterInformation in this document applies to any platform.
Windows 7 Home 64-bit
32bit Internet Explorer 10.0.9200.16844
The issue only happens with IE, cannot be reproduced using Firefox.
Symptoms
In 12.2, find the login page "loops" and never allows the user into Self Service Web Applications.
EXPECTED BEHAVIOR
Expect the login to allow the user in once submitting valid user credentials.
STEPS
The issue can be reproduced at will with the following steps:
1. Attempt to log into AppsLocalLogin.jsp:
2. After entering the user credentials and clicking on the "Login" button, the password field is cleared, and the page loops.
Changes
Upgraded to 12.2.3
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |