System Still Proceed To Move order Transfer Transaction Although Click 'Cancel' Button
Last updated on MARCH 08, 2017
Applies to:Oracle Inventory Management - Version 220.127.116.11 and later
Information in this document applies to any platform.
On : 18.104.22.168 version, Inventory Transactions
In Transact Move Orders form of Oracle Inventory,the user was not able to cancel a move order transaction related to
a cancelled sales order, he got the message
-The following error message prompt to alert user that the 'Sales orders which this move order had allocated material has been canceled' after user insert the serial number:
"The Sales order or job for which this move order had allocated material has been cancelled.If you proceed, a subinventory transfer transaction will be committed. If you do not wish to proceed, please click “No” and cancel the allocations from the tools menu of this form.Do you wish to proceed ?"
There is No button.
After click on the Cancel button, system prompt the following screen.
Due to there does not have 'No' button at error message screen, so user click the 'Cancel' button to cancel the transact move order transaction.
But after user click on 'Cancel' button the following error message prompt out again:
"The allocated quantity exceeds the required quantity for this sales order. Id you continue, any pending allocations will remain open and can be transacted as subinventory transfers. You can cancel and delete the excess allocations. Do you wish to continue ?"
So, user has to click on the 'Cancel' button again wish to cancel the existing transact move order transaction.
However, after check back the material transaction, we have found that system have perform the subinventory transfer.
The issue can be reproduced at will with the following steps:
1. Inventory responsibility>Move orders>Transact Move orders
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms