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AHL_PRD_VST_MRS_NOT_CMPL Error: “Visit Xx Cannot Be Closed Because Maintenance Requirement XXXXXXX Is Not Signed Off" Should not Have been Raised .. (Doc ID 1645478.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Complex Maintenance, Repair & Overhaul - Version 12.1.3 and later
Information in this document applies to any platform.
AHL_COMPLETIONS_PVT
AHLVPRCB.pls
AHL_PRD_VST_MRS_NOT_CMPL

Symptoms

In Component Maintenance ... changing another checkbox related to pending jobs and operations, allows the Visit to close.

The issue here -  error message “Visit xx cannot be closed because Maintenance Requirement XXXXXXX is not signed off” should not have been thrown, and if it had, a more appropriate error message should have been provided.

STEPS
Complex MRO User > Execution> Production Planning> Maintenance Workorders
Query a Visit that has the MR signed off
Select the MR and from the Drop Down, Close Visit, click Go.
In the Close Visit form, de-select the Signoff all pending Maintenance Requirements, and optionally, Transact Resources by Requirements checkbox and click Apply.
The MR was already sign off (from the previous screen), and if de-selecting the Complete all pending Jobs and Operations' checkbox and click Apply again, it will close the Visit.



Cause

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In this Document
Symptoms
Cause
Solution
References


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