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AHL_PRD_VST_MRS_NOT_CMPL Error: “Visit Xx Cannot Be Closed Because Maintenance Requirement XXXXXXX Is Not Signed Off" Should not Have been Raised .. (Doc ID 1645478.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Complex Maintenance, Repair & Overhaul - Version 12.1.3 and later
Information in this document applies to any platform.


In Component Maintenance ... changing another checkbox related to pending jobs and operations, allows the Visit to close.

The issue here -  error message “Visit xx cannot be closed because Maintenance Requirement XXXXXXX is not signed off” should not have been thrown, and if it had, a more appropriate error message should have been provided.

Complex MRO User > Execution> Production Planning> Maintenance Workorders
Query a Visit that has the MR signed off
Select the MR and from the Drop Down, Close Visit, click Go.
In the Close Visit form, de-select the Signoff all pending Maintenance Requirements, and optionally, Transact Resources by Requirements checkbox and click Apply.
The MR was already sign off (from the previous screen), and if de-selecting the Complete all pending Jobs and Operations' checkbox and click Apply again, it will close the Visit.


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