Credit Memo Invoices Matched to PO-Matched Invoice Containing Discarded Lines That Are Not Matched To Any PO Are Not Approved Automatically Even With Patch 12846778 Applied
(Doc ID 1645926.1)
Last updated on MARCH 08, 2017
Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1] Information in this document applies to any platform.
The Patch 12846778:R12.AP.A/B was applied to address an issue in which a PO-matched invoice containing discarded lines NOT matched to any PO were still being subjected to the AME rule 'Invoice Header Match Check' and as a result, were getting subjected to the approval workflow process.
Post-patch, the PO-match invoices with discarded lines are now getting auto-approved.
However, Credit Memos matched to these invoices using Quick Credit are STILL being subjected to the AME rule and hence are getting subjected to the approval workflow process.
Expectation The Credit Memo invoices matched to these PO-matched invoice containing discarded lines NOT matched to any PO should be auto-approved.
Steps to reproduce 1 - Enter Invoice matched to PO 2 - Enter another line on the invoice not matched to a PO. Code to any distribution account. 3 - Validate Invoice 4 - Discard line not matched to Invoice 5 - Validate and approve invoice. Invoice Approval is 'Not Required' as per AME Rule set up. 6 - Create Credit Memo (CM) invoice matching to invoice created at point 1 using Quick Credit. Note that the Credit Memo includes the discarded line. 7 - Validate the CM invoice.
Note that the CM invoice goes to Approval status 'Initiated' but there are no rules that meet it because there is no Requester. As a result, the CM invoice is stuck in approval.
Workaround Add requestor to credit memo header.
Business impact Functional: extra steps required to "approve" the CM. Potentially deficient fix: Patch 12846778:R12.AP.B may need to be superseded with a more complete fix.
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