Items loaded into store section are not being displayed in Customer UI (Doc ID 1646165.1)

Last updated on FEBRUARY 18, 2016

Applies to:

Oracle iStore - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Runtime Catalog

ACTUAL BEHAVIOR
---------------
Not all items are showing up in iStore catalog

- Confirmed profiles
    IBE: Items per Section for Display  and
    IBE: Items Per Page for Display
are set high enough number to accommodate the number of items loaded.

- Confirmed setup as per
    Doc 744313.1 - 11.5.10/12: Oracle iStore Section/Catalog: Items Not Displayed/Missing/Disappear
 

EXPECTED BEHAVIOR
-----------------------
Expect all items for the org to be displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add items to istore section
2. Log in to customer UI and see not all are displayed


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms