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FSTP: Parts Return: Multiple Part Selection Not Possible After Clicking Refresh Excess and Defective Data (Doc ID 1662054.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Spares Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Spares Logistics

ACTUAL BEHAVIOR
---------------
When the parts return page is openned and when selecting show details for one of the sub-inventories, the select column allows you to select multiple items (there are check boxes).
Then when you click on the button Refresh Excess and Defective Data, the check boxes become radio buttons which do not allow the multiple selection anymore.


EXPECTED BEHAVIOR
-----------------------
expect the multiselect checkboxes to appear after refreshing data (as they did before refresh)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. logon to Field Service Technician Portal (FSTP)
2. click on parts return quicklink
3. do a search for all - then expand the items for one organization
4. select some (or not select any - it doesn't make a difference)
5. press the 'Refresh Excess and Defective Data' button
6.- the data refreshes - when coming back in the search results, the multiselect boxes for the items changed into radiobuttons.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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