Depot Repair: After Upgrade All SRs Are Returned By Repair Order Search - Not Honouring Service Security (Doc ID 1662141.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 After upgrade from e.g. 11i to 12.1.3 it is found that in the Depot Repair Workbench (a.k.a Repair Orders form - CSDREPLN), all SRs are retrieved by the lov on serial number as well as the search. While in 11i it honoured the Service Security Setting (Standard) and SR type to Responsibility mapping so that only SRs that the responsibility has access to were returned, in 12.1.3 it seems to ignore this setup. The same setup is still there though in 12.1.3

Changes

 Upgrade to later EBS version and RDBMS

Cause

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