UWQ: Broken Promise Callbacks Tasks Always Open Collections Screen with View By Account Even When the Operational Level is Bill To
(Doc ID 1662163.1)
Last updated on FEBRUARY 18, 2019
Applies to:
Oracle Advanced Collections - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
Your operational level is Bill To.
From the UWQ Task Node if you open any of the Broken Promise Callback Tasks, the View in Collections is always set to Account and does not use the running level, like Bill to
Dunning Call Backs are opened with the correct View.
Cause
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