Transactions Workbench Issue: Balance Forward Billing Program Is Stamping Incorrect Opening and Closing Balances (Doc ID 1662265.1)

Last updated on FEBRUARY 01, 2016

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

Issue:
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Balance forward billing shows incorrect opening balance and closing balance

Steps to reproduce the issue:
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Generate the Balance Forward Billing Invoice on a particular date say 15-Mar and was sent to the customers.

Every now and then a user runs the concurrent on the same day with same details (i.e., 15-Mar) from which no bills were produced as it was blank and was not sent to customers.
The second run only updated BFB Balances, which were being added to the opening balances for the next rune (i.e., on 31-Mar) run.

This is not standard practice, and the system may not allow the user to submit the Balance Forward Billing program for same customer with same billing date.

Similar issue may happen at time of migration from 11i to R12 in the case where the user runs its first BFB in R12 prior to the last run date in 11i.

Even this is considered as a user negligence issue.

Cause

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