Attachment Functionality Appear to be Based on Tabs, Why?
(Doc ID 1662294.1)
Last updated on AUGUST 10, 2020
Applies to:Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
Using the Collections Agent User Interface.
Find that the attachments, at the Customer/Account level, are only viewable in the Profile Tab.
If you open the Notes or Tasks Tab, the attachment seems to disappear.
If you create an attachment on a Note, it will only be listed in the Notes Tab.
The Attachments appear to be separate based on the Tab that is open. Why?
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