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How Does Oracle Payments Process Voice Authorizations? (Doc ID 1662389.1)

Last updated on AUGUST 19, 2024

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Transactions are being processed through a payment gateway like PayPal.
However, transactions flagged for Voice Authorization are failing with errors like IBY_204705 during settlement.
Conversely, all successful settlements have Voice Authorization set to No.

 

VOICEAUTHFLAG = Y is seen in table IBY_TRXN_CORE. 

Queries:

select * from iby_trxn_summaries_all where tangibleid = <enter PSON>;

select * from IBY_TRXN_CORE where TRXNMID = <enter TRXNMID from previous query>;

 


How does the voice authorization code get set?

How can you fix these transactions so that you can capture the funds?
 

Solution

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In this Document
Goal
Solution
References


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