Worklist Functionality Not Working

(Doc ID 1662598.1)

Last updated on DECEMBER 20, 2017

Applies to:

Oracle Workflow - Version to 12.2.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.


We have enabled worklist functionality for control on notifications and as per the oracle documents, if the user A has granted access for all types of notifications to person B , person B can action all the notifications of person A,using Switch button. But if Person B has raised any expense which as AME /workflow functionality goes to Person A for approval , then Person B can view that notification in Person A 's worklist through switch button but cannot action this notification as this will be an act of conflict of interest.

We have seen scenarios where the Person B has raised a expense , which has gone to person A for approval and as Person A has granted access to Person B to action his notification, Person B is able to view and action the same notification which he himself originated but through Person A worklist making the approver and requestor as same ,which ideally should not happen.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms