Roth 401(k) Deduction Is Not Showing in View Balances via Assignment Process Results (Doc ID 1662668.1)

Last updated on DECEMBER 06, 2016

Applies to:

Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pension/PreTax Processing

ACTUAL BEHAVIOR
---------------
Roth deduction not showing on Employee Balance form accessed through the payroll run.

Employee Roth 401(k) deduction is not showing in the balances from payroll process results form, but we can see it on the balance screen going directly through the balance screen in the navigation.

Not working when using this path
View → assignment process results →balances→employee balances

View Balances via Assignment Process Results shows the following elements:
Voluntary Deductions
DI LTD FT PT SA...
EEAD EMPLOYEE A...
EESP EE SUP LIFE


Working using this path
View→Employee Balances

Voluntary Deductions
EEAD EMPLOYEE A...
EESP EE SUP LIFE
GMM 401K Roth


EXPECTED BEHAVIOR
-----------------------
Expect to see the same balances via
View→Employee Balances and
View → assignment process results →balances→employee balances


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Not working when using this path
View → assignment process results →balances→employee balances

Working using this path
View→Employee Balances


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the balances for 401k Roth via the Assignment Process Navigation

Cause

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