Unable to import sales order with status Booked. Get Order-level sales credit total () must equal 100%. (Doc ID 1662688.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Booking

We are unable to release a internal sale order with status entered. We tried to manually book the sales order but was not successful. The requisition import program update the internal order status to entered instead of booking

When attempting to book ISO,
the following error occurs.

ERROR
-----------------------
In WF save messages
ENTER Save_API_Messages
l_errmsg ORA-0000: normal, successful completion
L_MSG_DATA=Order-level sales credit total () must equal 100%.
L_MSG_DATA=Salesperson is required on a booked order.
EXIT Save_API_Messages



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. OM Superuser > Order Import



Cause

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