Interface Trip Stop Errors With: ERROR OCCURRED IN RLM CUM QTY API (Doc ID 1662795.1)

Last updated on OCTOBER 26, 2016

Applies to:

Oracle Release Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, RLM Cumulative Issues

When attempting to ship confirm a delivery for a ship-to address that is CUM managed, the following error occurs. After this, the DSNO/ASN is not generated.

ERROR
-----------------------
ORA-01422: exact fetch returns more than requested number of rows


STEPS
-----------------------
The issue can be reproduced at will for one customer ship-to.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the interface trip stop. This means that the DSNO/ASN is not generated.

Cause

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