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Line Lock error while updating the field in forms (Doc ID 1662931.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Manufacturing
When attempting to Crate an Order Line or amend the order line of an existing order through contact center responsibility the following error occurs.
Record is currently being worked on by another user.
Please try to update it later

The issue can be reproduced at will with the following steps:
1. Log Into Contact Center responsibility
2. Navigate to Sales order
3. Query the existing Order
4. Navigate to Order line and try updating the data of the order line.


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