Line Lock error while updating the field in forms
(Doc ID 1662931.1)
Last updated on FEBRUARY 19, 2019
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Manufacturing
When attempting to Crate an Order Line or amend the order line of an existing order through contact center responsibility the following error occurs.
ERROR
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Record is currently being worked on by another user.
Please try to update it later
STEPS
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The issue can be reproduced at will with the following steps:
1. Log Into Contact Center responsibility
2. Navigate to Sales order
3. Query the existing Order
4. Navigate to Order line and try updating the data of the order line.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |