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XDO Exception When Loading An RTF Template (Doc ID 1663309.1)

Last updated on OCTOBER 01, 2023

Applies to:

BI Publisher (formerly XML Publisher) - Version 5.6.3 and later
Information in this document applies to any platform.

Symptoms

On : 5.6.3 version, E-Business Suite Specific

When attempting to loading an rtf template

the following error occurs.

ERROR
-----------------------
oracle.xdo.XDOException
at oracle.xdo.template.rtf.RTFParser.generate(RTFParser.java:165)
at oracle.xdo.template.rtf.RTF2XSLParser.generateXSL(RTF2XSLParser.java:339)
at oracle.xdo.template.RTFProcessor.process(RTFProcessor.java:347)
at RTFValidation.runRTFValidation(RTFValidation.java:121)
at RTFValidation.main(RTFValidation.java:88)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Loading an rtf template

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Showstopper for new LE to go live.

Cause

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In this Document
Symptoms
Cause
Solution
References


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