Order Import RMA results in Duplicate Price Adjustments (Doc ID 1663383.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

You are importing return order configuration with order category as RETURN.
You are passing the Price Adjustments of the Original Order along with other Header and Line Level information.
After Order Import, you see duplicate price adjustments lines in the Adjustments tables
You expect one one set of Price Adjustments to be imported, but results show duplicate price adjustments in the RMA.

Solution

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