Questions On Lost Emails With Fulfillment Connection Issues

(Doc ID 1663597.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle One-to-One Fulfillment - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

You are trying to troubleshoot specific fulfillment server log file entries (jtffmctl). Entries you see contained within the jtffmctl.log files
show, as an example, as follows:

-- <41.0> -- thread:Thread-32
Time : --Mon Feb 03 15:51:30 CST 2014--3 days, 1 hour, 38 minutes, 40 seconds, 243 milliseconds--
Message : (r0.0:p0) SENDMAIL MESSAGING EXCEPTION for 3875063..........with try count...0
---------
 -- <42.0> -- thread:Thread-32
Time : --Mon Feb 03 15:51:30 CST 2014--3 days, 1 hour, 38 minutes, 40 seconds, 243 milliseconds--
Message : (r0.0:p0) SENDMAIL EXCEPTION 3875063..connection pool reconnect try..........3.2
---------
-- <48.0> -- thread:Thread-29
Time : --Mon Feb 03 15:51:30 CST 2014--3 days, 1 hour, 38 minutes, 40 seconds, 276 milliseconds--
Message : (r0.0:p0) RETRY SENDMAIL for 3787191
-----------

 

Solution

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