My Oracle Support Banner

Customers Workbench: Unable to Change a Credit Limit with More Than 25 Characters - ORA-06512 ORA-04088 Error During Execution of Trigger 'APPS.HZ_CUST_PROFILE_AMOUNTS_BRU' (Doc ID 1663654.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


After saving more than 25 digit credit limit amount in the Customer Profile Amounts tab, you are unable to change it to lower number and receive the following error:

The following SQL error occurred: ORA-06502: PL/SQL: numeric or value error: character string buffer too small ORA-06512: at "APPS.HZ_CUST_PROFILE_AMOUNTS_BRU", line 12 ORA-04088: error during execution of trigger 'APPS.HZ_CUST_PROFILE_AMOUNTS_BRU'


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.