Transactions Workbench: Cannot Find a Transaction From the Past for an Inactive Customer
Last updated on MARCH 08, 2017
Applies to:Oracle Receivables - Version 126.96.36.199 and later
Information in this document applies to any platform.
Attempting to find a transaction for an inactive customer and receive the error:
Value entered is not valid for the current field. Please re-enter
Navigation: Customers> Find Customer
Example: find customer number = 10KF1119, see this customer is inactive.
Navigation: Transactions > Transactions
Query customer in the Transaction form
Cannot find a transaction with this customer, but this customer has data in the past
Example: you can find Transaction Number 221987 of Customer Number 10KF1119.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms