Unable To Merge Customer - APP-AR-11109 Location Already Exists for This Business Purpose and Customer or APP-AR-11147: Every from Site Does Not Have a Corresponding to Site (Doc ID 1663834.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Trading Community - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Unable to merge Customer (Example: CRCAM Normandie 7995 to CRCAM Normandie 8043).  Receive the following error:

APP-AR-11109 Location already exists for this business purpose and customer.

The diagnostics show there are 356 rows in HZ_LOCATIONS for Acct#7995 and Acct#8043 have the same 356 locations.

Suggested merging these customer with the "Create Same Site for All Addresses" option unchecked and receive the following error:

APP-AR-11147: Every From site does not have a corresponding To site

Cause

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