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Incorrect Enrollment Start Date Working for One Plan but not Another (Doc ID 1663869.1)

Last updated on AUGUST 01, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

Find when processing the New Hire life event, the Core Life Insurance plan has a Coverage and Rate Start Date equal to the event date and the Core AD&D Insurance plan has coverage and rates beginning on the first of the month.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Process the New Hire life event with occurred date 17-APR-2014.

Cause

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In this Document
Symptoms
Cause
Solution


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